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Support Engineer

--Perbadanan Pengurusan C180--

  • Assist clients with implementation and training of Odoo ERP
  • Implement and configure ERP application consulting customers.
  • Train end users in specific modules of ERP application.
  • Provide post-sales support as needed.
  • Collect requirements, analyse businesses and execute process workshops.
  • Interact with teams of developers, offshore teams then monitor and tune performances.
  • Identify, develop and integrate Odoo ERP solution to meet predefined requirements interacting with clients, sales and technical consultants.
  • Participate in all ERP implementation steps as assigned.
  • Consult client to collect all relevant data for implementation.
  • Prepare necessary project documentations associated with implementation like manuals, customer query data, issue logs and their resolution.
  • Identify and develop business processes and demonstrate good report writing skills.
  • Develop and enforce collaborative working relationships with customers.
  • Lead process reviews and application configuration discussions with clients.

What's great in the job?

  • Team Works
  • Training Provided
  • 12 Days Annual Leave